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Village Agents

Village agents - Organised by Age Concern Hampshire and funded by Hampshire County Council, Village agents are aimed at reaching out to older people in rural areas.

Village Agents are volunteers who operate in rural areas of the County where there are older people who might need information and support. Villag Agents role is not to compete with other agencies, but to guide those in need to the appropriate organisation.  Village Agents have lots of resources and contacts and undergoing training by Age Concern Hampshire. They receive training from Hampshire Fire and Rescue Service and are able to carry out free basic Home Fire Safety checks for older people.

Village agents can provide information about many issues including:

  • Getting out and about: where to get transport for shopping, who organises trips, where to get help in getting to hospital appointments, and what other local activities and events there are.
  • Around the home: they can point towards a selection of reputable trades people, show where to look for care options, gardening help, home maintenance, using a computer and keeping safe and warm in winter. They can also provide a basic home fire safety check, as indicated above.
  • Money matters: Village Agents are not advisors, but they have direct contact with the staff and volunteers of Age Concern Hampshire, who are trained advisors.
  • Security: Village Agents can also help organise local talks and presentations on subjects such as scams and rogue traders through their direct link with Hampshire County Council’s Trading Standards department.

If you want to chat to a Village Agent and put any of these things to the test they can be contacted direct on 0800 328 7154

Village Agents Service Co-ordinator

Age Concern Hampshire

01962 892443